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Senior Contingent Workforce Program Advisor

Calgary, AlbertaFull timePosted 1 month(s) ago

Determined, imaginative, curious—if these are some of the ways you describe yourself, we want to learn more about you!

At TC Energy, we are proud to connect the world to the energy it needs. Guided by our values of safety in every step, personal accountability, one team and active learning, we deliver the critical energy that North America and the world rely on while balancing reliability, affordability and sustainability.

The Opportunity

Our Human Resource Strategy and Execution team is looking to add a position in Calgary to support the Contingent Workforce Program Office, reporting to a Team Lead in Canada.

We are seeking an experienced Advisor who combines deep contingent workforce expertise with a strong execution mindset. This individual will serve as a trusted partner to hiring leaders, suppliers, and internal stakeholders, providing expert guidance on contingent workforce governance while supporting the day-to-day activities required to deliver a high-performing program.

The successful candidate will serve as a trusted advisor and subject matter expert, bringing the judgment and credibility to guide leaders through complex workforce, governance, and compliance matters. Equally important, they will be willing to roll up their sleeves and personally lead the operational activities required to deliver program outcomes, recognizing that excellence in execution is just as important as strategic insight.

This role is ideal for someone who enjoys solving complex problems, working through ambiguity, building strong stakeholder relationships, and translating strategy into practical, effective execution.

What you’ll do

Program Advisory & Stakeholder Support

  • Serve as a trusted advisor to hiring leaders, HR, Supply Chain, Finance, Legal, and other stakeholders on contingent workforce processes, governance requirements, sourcing strategies, risk mitigation, and program best practices.
  • Navigate complex and unique workforce situations where no established process exists, applying sound judgment and practical problem-solving skills.
  • Support leaders through the contingent workforce engagement lifecycle, providing guidance on role requirements, sourcing approaches, rate considerations, compliance requirements, and worker classification.
  • Handle sensitive situations and difficult conversations with professionalism, discretion, and confidence.
  • Build trusted relationships with stakeholders and influence outcomes through expertise, collaboration, and strong business acumen.

Program Operations & Delivery

  • Manage the end-to-end lifecycle of contingent workers, ensuring smooth onboarding, compliance, extensions, and timely offboarding.
  • Take ownership of a portfolio of contingent workforce requests and activities, acting as the primary point of accountability from intake through completion and ensuring work progresses efficiently through each stage of the lifecycle.
  • Proactively engage leaders, suppliers, and other stakeholders to monitor progress, remove barriers, mitigate risks, and maintain momentum toward successful outcomes.
  • Support hiring leaders with job postings, candidate reviews, interview coordination, and workforce-related inquiries as required.
  • Provide ongoing support throughout the contingent worker lifecycle, proactively managing engagement changes, resolving issues, addressing performance concerns, and coordinating with leaders and suppliers to support successful outcomes.
  • Partner closely with suppliers to meet resourcing needs, resolve issues, and drive accountability for service delivery.
  • Monitor supplier performance and partner with suppliers to address service delivery issues, improve outcomes, and ensure compliance with contractual and program expectations.
  • Maintain service levels and deliver a positive experience for both internal and external stakeholders.

Governance, Compliance & Risk Management

  • Apply governance principles and integrate policy, tax, legal, audit, and compliance requirements into day-to-day decision making.
  • Provide guidance on contingent workforce policies, standards, and processes to support consistent and compliant program delivery.
  • Assess and help mitigate risks associated with contingent workforce engagements, partnering with stakeholders to address issues while ensuring compliance with policy, contractual obligations, and governance requirements.
  • Support internal and external audits and ensure program activities align with governance requirements.
  • Conduct policy reviews, compliance assessments, and other activities that support effective workforce governance and risk mitigation.
  • Identify risks, evaluate impacts, and develop practical solutions that balance business needs with governance requirements.

Program Improvement & Strategic Initiatives

  • Identify opportunities to improve processes, controls, systems, and stakeholder experience, and lead implementation activities where appropriate.
  • Support cross-functional initiatives involving HR, Supply Chain, Finance, Legal, IS, Enterprise Security, suppliers, and business stakeholders.
  • Act as a change champion by helping stakeholders understand and adopt new processes, tools, and ways of working.
  • Develop communications, guidance materials, and talking points to support program initiatives and organizational change.
  • Consider upstream and downstream impacts when implementing changes and recommendations to ensure sustainable outcomes.

Analytics, Reporting & Insights

  • Leverage reporting tools and Power BI dashboards to monitor program performance, identify trends, and provide actionable insights, while supporting the ongoing development and enhancement of program reporting capabilities.
  • Conduct workforce, rate, supplier, and program analysis to support decision-making and continuous improvement.
  • Prepare presentations, recommendations, and briefing materials for leaders and stakeholders.
  • Translate complex data and findings into meaningful insights and actionable recommendations.

Minimum Qualifications

  • 5+ years of experience in contingent workforce management, Human Resources, Supply Chain, procurement, program management, or a related field.
  • Bachelor's degree in Business Administration, Human Resources, Supply Chain, or a related field.
  • Experience working within a contingent workforce program office, managed service provider (MSP), staffing organization, resource management, or vendor management system (VMS) environment.
  • Experience with SAP Fieldglass, SAP, Workday, or similar workforce management platforms.
  • Experience supporting governance, compliance, audit, policy, or risk management activities.
  • Experience partnering with suppliers to support resourcing, service delivery, and performance management.

Preferred Qualifications

  • Strong analytical skills, including experience leveraging reporting tools and dashboards to support decision-making and continuous improvement. Experience building or supporting Power BI reporting solutions is considered an asset.
  • Demonstrated ability to navigate ambiguity, exercise sound judgment, and manage competing priorities.
  • Strong stakeholder management, communication, and influencing skills, with the ability to build relationships and drive outcomes without direct authority.
  • Demonstrated ability to balance strategic thinking with hands-on execution in a fast-paced environment.
  • Experience supporting cross-functional initiatives with multiple business stakeholders is considered an asset.

This position requires candidates to:

  • Have current, valid authorization to travel internationally (including but not limited to Canada, US and Mexico)
  • Travel to other company locations for temporary assignments, meetings or training may be required (estimated up 5% of work schedule)
  • Overnight stays away from home base may be required (estimated up 5% of work schedule)
  • Possess, or be eligible to receive, a valid passport and maintain travel eligibility for Domestic, Cross Border, and International Travel (including the USA and Mexico)

To remain competitive, support our high-performance culture and allow for more flexibility in the way we work, we offer a hybrid work model and flexible dress code for our eligible office-based workforce in Canada, the U.S. and Mexico. #LI-Hybrid

About our business

We are a leader in North American energy infrastructure, spanning Canada, the U.S. and Mexico. Every day, our dedicated team proudly connects the world to the energy it needs—moving over 30 per cent of the cleaner-burning natural gas used across the continent. Complemented by strategic ownership and low-risk investments in power generation, our infrastructure fuels industries and generates affordable, reliable and sustainable power across North America, while enabling LNG exports to global markets.

TC Energy is an equal opportunity employer and participates in the E-Verify program supervised by the US government. We welcome applications from all qualified individuals regardless of race, religion, age, sex, color, national origin, sexual orientation, gender identity, veteran status, or disability. We are also committed to providing accommodations throughout the recruitment process. Applicants requiring accommodations or accessible formats are encouraged to contact us at careers@tcenergy.com for support.

All applicants must have legal authorization to work in the country where the position is based, without restrictions. Background screening is required for all positions, which may include criminal and/or credit checks. Offers may be extended at a different level or job title that best aligns with the successful candidate's qualifications.

Learn more

Visit us at TCEnergy.com and connect with us on our social medial channels for our latest news, employee stories, community activities, and other updates.

Thank you for considering TC Energy in your career journey.

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